Image via WikipediaWhile we were in there, someone must have explained to the manager why we all bombarded her store. She stepped out into the dining area and announced "all refills on your drinks or coffee are free, let us know how we can help."
Then a few moments later, one of the employees came out with a tray of Kool Kreme samples. That was smart!
She seized the moment and made a friendly gesture knowing we worked close by. I am now looking for a good excuse to go back over and by some Kool Kreme.
Take advantage of moments that allow for random acts of kindness.